Professional Integrations will perform a quarterly maintenance on-site visit, to appy all updates and hotfixes. We can also provide services to assist and complete an after hours system migration or platform upgrade with little to no downtime.
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Maintenance and Management
Monitoring
We offer a 24x7x365 monitoring service, which will watch for critical issues that may affect your IT environment. We will provide you with email and text message alerts when an issue occurs, or when there is a red flag when system components are almost exceeded. If and when something does occur you can choose to have us resolve the issue immediately, or schedule a later time to assist.
Project Management
Our project management team will set realistic expectations and meet deadlines during the implementation and upgrades of your infrastructure. The Scope of Engagement is determined during the dreation of the Statement of Work and includes detailed project planning.
Flat Fee Unlimited IT Support
CloudWorkplace is a solution that will provide you with predictable IT costs and is scalable so it can grow as you grow. The program can be customized to your requests, and includes Unlimited IT Support, Daily Backups, Proactive Maintenance, 24x7x365 System Monitoring, Reporting of utilization reports, uptime and downtime reports.
Systems Audit
Professional Integrations will review the most critical configuration settings of a customer's application deployment and/or network infrastructure and delivers an assessment and remediation report.